Shipping Policy

HydroSolaire Solutions is committed to providing you with timely and efficient shipping services. This Shipping Policy outlines our shipping practices and procedures.

1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available shipping methods will be displayed at checkout.

2. Processing Time
Orders are typically processed within 2-5 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at checkout before completing your purchase.

4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please note that delivery times are estimates and may be affected by factors beyond our control.

5. International Shipping
We currently offer shipping to select international locations. Additional customs fees and taxes may apply, and it is the customer’s responsibility to pay these fees. The standard shipping time will be between 7-20 business days from the day the inventory was processes. Note faster shipping options may be available upon checkout.

6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team for assistance.

If you have any questions regarding our Shipping Policy, please feel free to reach out to us.

Get in Touch

Contact Our Carriers

For shipping inquiries, reach out to our trusted carriers for prompt delivery of solar equipment.
FedEx

Reliable and fast shipping solutions worldwide.

UPS

Global leader in logistics and supply chain solutions.

Purolator

Canada's leading integrated freight and parcel solutions provider.

DHL

International express deliveries and logistics services.

Canpar

Dependable parcel delivery across Canada.

FedEx

Contact: 1-800-463-3339
Email: contact@fedex.com Website: fedex.com

UPS

Contact: 1-800-742-5877
Email: contact@ups.com
Website: theupsstore.ca

Purolator

Contact: 1-888-744-7123
Email: contact@purolator.com
Website: purolator.com

DHL

Contact: 1-800-225-5345
Email: contact@dhl.com
Website: dhl.com

Canpar

Contact: 1-800-387-9335
Email: customerservice@canpar.com
Website: canpar.com

Maersk

Contact: 1-800-321-8807
Email: contact@maersk.com
Website: maersk.com

MyUS

Contact: 1-941-227-4444
Email: contact@myus.com
Website: myus.com

MSC

Contact: 1-844-724-5277
Email: contact@msc.com
website: msc.com

Parcel Service Agency Ottawa-Kin

Contact: 1-613-890-6300
Email: agenceottawakin@gmail.com
Website: agenceottawakin.com